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We engaged volunteers to take part in a study of managers and leaders with the goal of sharing observations of trust in service organizations. Organizations were sought that had personnel in both home office and remote / virtual locations.

This study has Institutional Review Board approval. It was conducted and accepted by Walden University in 2019. The researcher has continued with additional investigations since then, spanning the Pandemic Period and after.

At present, the links below are inactive due to a rebuilding process underway to update the content.
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Information entered on this site is for use by the researcher and will not be sold, shared, or revealed in any way. All participation in the study, once selected, results in answers that are not identified as the participant's (de-identified).